Welcome. I am Dawn Opel, J.D., Ph.D. I joined the faculty of the Department of Writing, Rhetoric, and American Cultures at Michigan State University in fall 2016, where I teach in the Professional Writing and Experience Architecture undergraduate programs. In 2017, I serve as a faculty fellow at the MSU/Sparrow Center for Innovation and Research.
I am a user experience researcher and a lawyer, and I am currently researching how to improve workplace communication in clinical settings. This research includes working with clinicians to improve team-based approaches to care, particularly through technologies such as electronic medical records (EMRs). I am also studying how the Affordable Care Act and the transition from cost-based to value-based, preventive-focused care affects healthcare providers, administrators, and patients. Finally, I study the design and use of health and medical technologies, with particular emphasis on web development projects in health and medical contexts. From my perspective at the intersection of law, policy, and technology, I focus on social justice and ethical concerns as they relate to the user experience with health and medical technologies.
This site contains my CV, information about my postdoctoral research in healthcare service delivery reform, evidence-based practice, and information technologies, as well teaching materials in writing and technical communication.